Privacy Policy: Cogent is committed to protecting your privacy. This Privacy Policy sets out the basis on which Cogent collects information from you and the basis on which any such information collected from you is dealt with. By accessing this website, you are deemed to have read and agree to be bound by this Privacy Policy. If you do not accept the terms of this Privacy Policy, you must leave this website immediately.

Terms and Conditions: As well as this Privacy Policy the Terms and Conditions of Use (“Terms and Conditions”) for this website also govern your access to and use of the website. You should ensure that you read the Terms and Conditions in conjunction with this Privacy Policy. By accessing this website you are deemed to have read and agree to be bound by the Terms and Conditions as well as this Privacy Policy.

Amendments: Cogent reserves the right to amend this Privacy Policy from time to time. Amendments will be effective immediately upon being placed on this website. Your continued use of the website following such amendments being placed on this website will represent an agreement by you to be bound by the Privacy Policy as amended. Such amendments may include replacing this Privacy Policy with an entirely new Privacy Policy.

Collecting Information: Whenever you access this website, Cogent will collect the following types of information from you:

  • The IP address of your machine when connected to the Internet and the domain name from which you are accessing the Internet;
  • The operating system and the browser your computer uses and any search engine you are using;
  • The date and time you are visiting; and
  • The URL’s of the pages you visit, as well as any other information you may explicitly provide while accessing the website, such as your name, gender, email address and other personal details such as telephone number.

Further Collection: Cogent also reserves the right to collect more extensive information where it deems such action is appropriate, such as in the case of any security concerns which may arise. Where possible, information will be obtained directly from you. However, you acknowledge that by accessing the website information may be collected from you because of the workings of the website and the attached systems and software.

Use of Information: Cogent uses the information provided by you or generated by your use of the website to provide you with any services or goods you may request from Cogent. Cogent also uses information collected from you to assess the performance of the website and to ensure that the website serves your needs in the most efficient manner possible.

Cookies: Cogent may also place cookies on your computer. Cookies are alpha numeric identifiers which are transferred to your computer’s hard drive through your web browser to enable Cogent to recognize you whenever you access this website and therefore better personalize your access of the website. A cookie does not identify you personally but it does identify your computer. The help portion of your browser’s toolbar should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You should note however that if you do not allow the use of cookies or do not wish to provide certain information to Cogent you may not be able to take full advantage of this website and the range of services and goods offered by Cogent.

Statistics: Although Cogent may use and publish non-personal aggregate statistics and group data about those people who access this website and their usage of the website, subject to the further terms of this Privacy Policy, Cogent will not share or make public information about you without your prior permission.

Data Transmission: Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst Cogent strives to protect such information, we do not warrant and cannot ensure complete security of any information, which you transmit, to us. Accordingly, any information, which you transmit to us, is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Accessing Information: You are entitled to access any information, which Cogent may hold about you and Cogent is obliged to provide this information to you if it has such information and such information can be readily retrieved. You are also entitled to request Cogent correct any inaccuracies in any information, which Cogent holds about you. Cogent is entitled to charge you for the reasonable costs of retrieving, providing this information and as applicable correcting this information.

Providing Information: Cogent does not collect personal information about individual users except when such personal information is provided to Cogent on a voluntary basis. Personal information about individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user, except that Cogent reserves the right to disclose such personal information:

  • To its affiliates, subsidiaries and third-party agents for purposes related to providing services associated with the Site; or
  • If such disclosure is made pursuant to a requirement or request of a government agency, subpoena or other legal proceeding or otherwise required by law.

If you choose not to provide personal information, please note that certain services associated with the Site may not be available to you, as they cannot be supplied without the personal information.

Disclosing Information: You agree that Cogent is entitled to disclose information it holds about you without your prior permission if Cogent reasonably believes that such disclosure is necessary to:

  • Conform to legal requirements;
  • Comply with legal process or help to maintain the law;
  • Protect Cogent’s rights or property or that of Cogent’s related companies; or
  • Enforce the Terms and Conditions of access to this website.

Combining Information: Cogent may combine any information that it collects from you with information collected by its related companies.

Storage: Information that Cogent collects from you may be stored or processed outside of Canada.

Waiver: Cogent may waive any rights available to it under this Privacy Policy on one occasion; this does not mean that those rights will automatically be waived on any other occasion.

Severability: If any provision of this Privacy Policy is held to be invalid, void, unenforceable or illegal for any reason, such provision shall, be deemed to be severed, from this Privacy Policy and the remaining provisions shall continue in full force.

Queries: If you have any queries regarding our Privacy Policy please do not hesitate to contact us.

Cogent Forest Products Inc., March 2018

“Having worked with Cogent Forest Products for over 14 years I can say with complete confidence these guys know what they are doing.“

Pat Gnan

Vice-President | East Coast Terminals Inc.